Marco Tulio Zanini
Senior Research Professor FGV EBAPE
marco.zanini@fgv.br
55 (21) 3083-2422
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RESEARCH INTEREST

My research interests focus on the overlap between organizational behavior and performance, with particular attention to trust, culture, leadership, and performance. In this area, I have carried out research in private organizations with a focus on human performance and marketing performance, and in critical action organizations that operate in extreme contexts.

AREAS OF INTEREST

• Trust and Reliability in Organizations

• Human Factors in Risk Management

• Leadership and Senior Management

• Management of Organizational Intangibles Assets

• Human Behavior and Marketing Performance

• Leadership and Team Performance in Critical Action Organizations (Special Operations).

 

QUALIFICATIONS

  • Senior Research Professor of Organizational Behavior at the Brazilian School of Public and Business Administration (EBAPE)/Getúlio Vargas Foundation (FGV), Rio de Janeiro, Brazil. (since 2010).
  • Extensive Experience as Executive Program Director (Design, Development & Commercialization) for Latam, Spain and US, for executives in both the public and private sectors. Program Director of CIM – Corporate International Masters (Georgetown University/ESADE/FGV 2011-2016). Program Director of Global MBA (University of Manchester/FGV 2017-2018). Program Director of Executive Master Program, EBAPE/FGV. (2010-2014). 
  • Extensive Consulting Experience in Leadership and Corporate Culture Programs with clients in both the public and private sectors. Organizational Assessment of the Strategic Intangible Assets.

 

EDUCATION CREDENTIALS

  • Post-Ph.D. Trust and Safety in Multistakeholder Partnerships, University of Liverpool, Liverpool, 2022.
  • Ph.D. Management, Otto-von-Guericke Magdeburg University. Magdeburg, Germany, 2007.
  • MBA Master of Business Administration, Fundação Getúlio Vargas, Rio de Janeiro, Brazil, 2001
  • B.Sc. Architecture & Urbanism, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil, 1994
  • Technical HS - Technician in Metallurgy - Federal Technical College of Espírito Santo State, Brazil 1987.

 

RESEARCH SCHOLARSHIPS FROM OFFICAL AGENCIES

  • Human Factors in Risk Management. IM AWARE Project – University of Liverpool, Economic &Social Research Council (ESRC), 2021-2022.
  • People Management Strategy in Public Security. FAPERJ, Public Notice “RIO PRIORIDADE - Support for the study of priority themes for the Government of the State of Rio de Janeiro – 2014”
  • Leadership in Extreme Contexts - Special Police Forces Teams. FAPERJ – Young Scientist of Our State 2011.

AWARDS & HONORS

  • 2021 – Special Operations Merit Medal – State Police of Rio de Janeiro. Rio de Janeiro, Brazil.
  • 2013 – HR Personality of the year - Brazilian Training and Development Association. Curitiba, PR, Brazil.

 

RESEARCH PRODUCTIVITY

Publications in Refereed Journals

  1. ZANINI, M.T.; MIGUELES, C.; CARVALHO, J. (2021). The impact of cutbacks from a major state financial crisis on organizational trust. The American Review of Public Administration. Vol.52(3), p. 235-247.
  2. CHRISTENSEN-SALEM, A., ZANINI, M. T., WALUMBWA, F. O., PARENTE, R. C., PEAT, D. M., & PERRMANN-GRAHAM, J. (2021). Communal Solidarity in Extreme Environments: The Role of Servant Leadership and Social Resources in Building Serving Culture and Service Performance. Journal of Business Research. Vol. 135, October, p. 829-839.
  3. STOCKER, F.; ZANINI, M.T.; IRIGARAY, H. A. (2021). The Role of Multi-Stakeholders in Market Orientation and Sustainable Performance. Marketing Intelligence and Planning. Vol. 39(8), pp. 1091-1103.
  4. LUCKA, N. S.; CALDIERARO, F.; ZANINI, M.T. (2021). The Influence of Gender Stereotyping and Issue Advocacy on Consumer Sentiment. Marketing Intelligence and Planning. Vol. 39(6), pp. 777-791.
  5. MIGUELES, C.; ZANINI, M.T.; CARVALHO, J.; FILARDI, F. (2021). The Impact of Generations Diversity on Trust within Business Organizations. CADERNOS EBAPE.BR (FGV), Vol. 19(4), pp. 932-945.
  6. KANG, J.; DIAO, Zihe; ZANINI, M.T. (2020). Business-to-Business Marketing Responses to COVID-19: A Business Process Perspective. Marketing Intelligence and Planning. Vol. 39 No. 3, pp. 454-468.
  7. PRELL, M.; ZANINI, M.T.; CALDIERARO, F.; MIGUELES, C. (2020). Sustainability Certifications and product preference. Marketing Intelligence and Planning. Vol. 38(7), p.893-906.
  8. ZANINI, M.T.; MORAES, F.; LIMA, V.; MIGUELES, C.; LOURENCO, C.E.; IRIGARAY, H. A. (2019). Soccer and Twitter: Virtual Brand Community Engagement Practices. Marketing Intelligence and Planning. Vol. 37(7), p.791-805.
  9. LIMA, V.; ZANINI, M.T.; CORREA, A.; PESSOA, L. A.; IRIGARAY, H. A. (2019). Branding Rio de Janeiro: A Semiotic Analysis. Marketing Intelligence and Planning. Vol. 37(6), p.645-659.
  10. ZANINI, M.T.; Filardi, F.; Villaça, F.; Migueles, C.; Melo, A. (2019). Shopping Streets vs. Malls: Preferences of Low-income Consumers. Marketing Intelligence and Planning. Vol. 37(2), p.140-153.
  11. ZANINI, M.T.; Migueles, C. (2019). Trust in Relational Contracts: a theoretical study. CADERNOS EBAPE.BR (FGV), v. 16, p. v.17 n.1.
  12. Migueles, C. ; ZANINI, M.T. (2018). The volitional nature of motivation and cultural creativity: an anthropological investigation. CADERNOS EBAPE.BR (FGV), v. 16, p. 12-32.
  13. ZANINI, M.T.; CONCEICAO, M. N. ; Migueles, C. (2018). An analysis of the antecedents of trust in the leader of a special operations police unit. Revista Brasileira de Administração Pública, v. 52, p. 451-468.
  14. SALES, A. C. S.; ZANINI, M.T. (2017). Investigating the deal making failure in M&A: deal makers’ perspective in Brazil. Revista de Administração (FEA-USP), v. 52, p. 217-356.
  15. TUBENCHLAK, D. B.; ZANINI, M.T. ; Goldszmidt, R. ; LIMA, D. F. P. (2015). Motivações da Comunicação Boca a Boca Eletrônica Positiva entre Consumidores no Facebook. Revista de Administração Contemporânea (Impresso), v. 19, p. 107-126.
  16. ZANINI, M.T.; Colmerauer, M. ; LIMA, D. F. P. (2015). A Influência do Estilo de Liderança Consultiva nas Relações de Confiança e Comprometimento no BOPE/RJ. Revista de Administração (FEA-USP), v. 50, p. 105-120.
  17. ZANINI, M.T.; Migueles, C. (2014). The mediating role of trust in organizational performance. Revista de Administração (FEA-USP), v. 49, p. 1-14.
  18. ZANINI, M.T.; Migueles, C. ; Colmerauer, M. ; MANSUR, J. (2013). Os Elementos de Coordenação Informal em uma Unidade Policial de Operações Especiais. RAC. Revista de Administração Contemporânea (Impresso), v. 17, p. 106/6-125.
  19. ZANINI, M.T.; Migueles, C. (2013). Trust as an element of informal coordination and its relationship with organizational performance. Revista ANPEC, v. 14, p. 77-87.
  20. ZANINI, M.T.; MUSANTE, M. (2013). Trust in The Knowledge Economy. The Journal of Business & Industrial Marketing, v. 28, p. 234-257.
  21. ZANINI, M.T.; LUSK, Edward J.; Wolff, B. (2009). Confiança dentro das Organizações da Nova Economia: uma Análise Empírica sobre as Conseqüências da Incerteza Institucional. Revista de Administração Contemporânea, v. 13, p. 67-89.
  22. ZANINI, M.T.; LUSK, E. J.; Wolff, B. (2009). Trust within Brazilian New Economy Organizations: an Empirical Investigation of Gender Effects Benchmarked on Brazilian Old Economy Organizations. Brazilian Administration Review, v. 6, p. 230-246.
  23. ZANINI, M.T.; Almeida, A. L. (2009). The impact of environmental uncertainty on trust relationships. Revista de Administração (FEA-USP), v. 44, p. 20-35.
  24. Oliveira, M.P.; ZANINI, M.T.; Resende, P. T. (2009). CONFIANÇA E MONITORAMENTO NA INTEGRAÇÃO DE CADEIAS DE SUPRIMENTOS. Revista de Negócios, v. 14, p. 43-54.
  25. ZANINI, M.T. (2007). Confiança Organizacional como Chave para a Coordenação Implícita e para a Construção do Capital Intangível. Cadernos EBAPE.BR (FGV), v. 5, p. 45-67.
  26. ZANINI, M.T. (2006). Os Efeitos da Incerteza sobre as Relações de Confiança na Nova Economia Informacional. Revista Portuguesa e Brasileira de Gestão (Rio de Janeiro), v. 5, p. 32-41.
  27. ZANINI, M.T. (2005). Relações de Confiança nas Empresas da Nova Economia Informacional ? Uma Avaliação dos Efeitos da Incerteza sobre o Comportamento Organizacional. Cadernos EBAPE.BR (FGV), v. 3, p. 23-48.

Publications in Practitioner Outlets

  1. ZANINI, M.T. (2013). Kimberly Clark Brasil e o Estilo de Gestão baseado em Confiança. HSM Management, v. 2, p. 24-30, 2013
  2. ZANINI, M.T.; GELLI, F. (2012). O 'Zeitgesit' e a Nova Bússola. HSM Management, v. 6, p. 28-32.
  3. ZANINI, M.T.; PINHEIRO NETO, A.; Colmerauer, M. O BOPE E A EXCELÊNCIA OPERACIONAL. HSM Management, v. 6, p. 44-51, 2011.
  4. ZANINI, M.T. (2009). Gestão Integrada de Ativos Intangíveis. Dom (Fundação Dom Cabral), v. 08, p.84-91.
  5. Migueles, C.; ZANINI, M.T. (2011). Sua Empresa Ja Fez Diagnóstico de Intangíveis? HSM Management, v. 2, p. 30-38-38.
  6. ZANINI, M.T. (2009). A Natureza dos Estilos de Gestão: entre o Medo e a Confiança. Dom (Fundação Dom Cabral), v. 10, p. 108-115.
  7. ZANINI, M.T.; Migueles, C. (2009). Gestão Integrada de Ativos Intangíveis. Caderno de Idéias (Fundação Dom Cabral), v. 04, p. 01-16.
  8. ZANINI, M.T. (2009). Gestão para o que não se mede. HSM Management, v. 6, p. 30-37.
  9. ZANINI, M.T. (2008). A Confiança na base da Cultura Organizacional. Dom (Fundação Dom Cabral), v. 07, p. 36-47.
  10. ZANINI, M.T. (2008). Gestão de Pessoas na Era do Conhecimento. Dom (Fundação Dom Cabral), v. 05, p. 58-63.
  11. ZANINI, M.T. (2007). Confiança: O Ativo Intangível das Empresas. Dom (Fundação Dom Cabral), v. 02, p. 52-59.
  12. ZANINI, M.T. (2006). Confiança como Ativo Intangível na Nova Economia. Caderno de Idéias (Fundação Dom Cabral), v. 6, p. 7-25.

Book Published/Organized

  1. ZANINI, M.T.; Migueles, C. O ELO PERDIDO – Cultura, Produtividade e Competitividade. Rio de Janeiro: FGV Editora, 2021.
  2. ZANINI, M.T.; Migueles, C. ; Almeida, A. L. ; CALDAS, S. L. ; BORGES, A. P. (2017). Gestão Integrada de Ativos Intangíveis - Cultura, Liderança, Confiança, Marca e Reputação. 1. ed. São Paulo: Saraiva. v. 1. 162p. ISBN: 9788547214982.
  3. ZANINI, M.T.; Migueles, C. (2016). DOING BUSINESS IN BRAZIL. 1. ed. Rio de Janeiro: FGV, 2016. v. 1. 105p. http://fgvprojetos.fgv.br/sites/fgvprojetos.fgv.br/files/a-cross-cultural-perspective.pdf; Série: 1; ISBN: 9788564878433.
  4. ZANINI, M.T.. CONFIANÇA - O Principal Ativo Intangível de uma Empresa. 2a. ed. Rio de Janeiro: FGV Editora, 2016. v. 1. 220p. ISBN: 9788522518548.
  5. ZANINI, M.T.; Migueles, C. ; Colmerauer, M. (2014). A Ponta da Lança - Intangíveis Em Equipes de Alto Desempenho. 1. ed. São Paulo: Elsevier Campus. v. 1. 199p. ISBN: 9788535245660.
  6. ZANINI, M.T. (2009). Gestão Integrada de Ativos Intangíveis. Rio de Janeiro: Qualitymark. 204p. ISBN: 9788573038392.
  7. ZANINI, M.T.; Migueles, C. . LIDERANÇA BASEADA EM VALORES. 1a. ed. Rio de Janeiro: Campus Elsevier, 2009. v. 1. 200p. ISBN: 8535236937.
  8. ZANINI, M.T. (2007). CONFIANÇA - O Principal Ativo Intangível de uma Empresa. 1. ed. São Paulo: Campus Elsevier. v. 1. 183p. ISBN: 9788535227819.
  9. ZANINI, M.T. (2009). Trust within Organizations of the New Economy. 1. ed. WIESBADEN: DUV- Deutscher Universitäts-Verlag. v. 1. 320p. ISBN: 9783835007673.

Book Chapter Published

  1. ZANINI, M.T. Trust Management. In: Stock-Homburg, R.; Wolff, B. (Org.). Handbuch Strategisches Personalmanagement. Wiesbaden: Gabler Verlag, 2011, p.389-404. ISBN: 9783834925.
  2. ZANINI, M.T. Trust in the new information economy. In: Petra Grimm; Rafael Capurro. (Org.). Wirtschaftsethik in der Informationsgesellschaft - Eine frage des Vertrauens?. Stuttgart: Franz Steiner Verlag, 2007, v. 6, p. 37-52.

Working Papers

  1. Building trust in a high Power Distance context: the role of shared leadership in the perception of integrity (w Carmen Migueles). 
  2. Safety and Risk Management at Work: The Search for Culturally and Institutionally Embedded Solutions (w Carmen Migueles). 

PROFESSIONAL MEMBERSHIPS

  • Academy of Management (AOM)
  • European Group for Organizational Studies (EGOS)
  • Security Council of the Commercial Association of Rio de Janeiro (2018-2019)
  • Speaker at the ISMA-OSAC Latin America Regional Conference - The International Security Management Association (ISMA) and the Overseas Security Advisory Council (OSAC) – U.S. Department of State – Bureau of Diplomatic Security, 3-5 March, 2019, Buenos Aires, Argentina.
  • Speaker at the ISMA-OSAC Latin America Regional Council (LARC) Meeting, April 30, 2019, Florida International University, Miami, FL.

SHOLARSHIPS

  • 2019-2022 IM AWARE Project – University of Liverpool, Economic &Social Research Council (ESRC), UK.
  • 2014 – FAPERJ – Prioridades do Estado (State Priorities)
  • 2012 – FAPERJ – Jovem Cientista do Nosso Estado (Young Scientist of Rio de Janeiro State)
  • 2002 - CAPES/DAAD Scholarship for PhD Program in Germany
  • 2002 - KAAD Scholarship for PhD Program in Germany
  • 2000 - ESA (European Space Agency) Scholarship for Master Program

CURRENT ACADEMIC PROGRAMS

Master’s in Business Administration (MEX)

Master’s in Business Administration (MEX-Intensive)

International Masters Program in Practicing Management (IMPM) McGill Uni./FGV

Undergraduate Program in Public and Business Administration

Última atualização: 14/09/2023